Shipping policy
Shipping Policy
The Stone Owl Bookstore
At The Stone Owl Bookstore, we’re committed to getting your books to you quickly and safely so you can start reading right away 📚
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). During high-volume periods, processing times may be slightly extended.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping (Media Mail / Ground): 3–7 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: 1 business day
Please note: Delivery times are estimates and may vary due to carrier delays.
Free Shipping
We offer free standard shipping on orders over $50 (within the United States).
Shipping Carriers
We ship using trusted carriers such as USPS, UPS, and FedEx, selecting the most efficient option for your order.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
Shipping Locations
We currently ship within the United States.
For international shipping requests, please contact us at [your email here].
Damaged, Lost, or Missing Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery at sales@thestoneowlbookstore.com.
Include your order number and photos (if applicable), and we’ll make it right with a replacement or refund.
Incorrect Addresses
Please double-check your shipping information at checkout.
The Stone Owl Bookstore is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Questions?
We’re here to help! Reach out anytime at sales@thestoneowlbookstore.